Insurance ops: Capture missing-vehicle portal requests

Customer support ops miss 'vehicle missing' form submissions, causing delayed policy updates and frustrated policyholders. Entries land in a central sheet and alert ops for prioritization.

Overview

Missing-vehicle reports create delays to policy updates and frustrate policyholders. This workflow captures every submission into a centralized spreadsheet and alerts ops, delivering a clear audit trail and ensuring no request slips through so handoffs are faster.

Notable Features

Create structured spreadsheet record
Broadcast alerts to operations channel
Tag and prioritize incoming requests