Hotel project managers: prevent missed loyalty redemptions on reservations

Project managers lose loyalty redemptions on bookings, creating billing mismatches before check-in. Reservations reflect redeemed value the day before arrival, so ops and finance have matching folios.

Overview

Missed loyalty redemptions lead to billing disputes and frustrated guests. This workflow ensures reservations reflect redeemed value the day before arrival, giving operations and finance consistent folios and eliminating last-minute billing exceptions.

Notable Features

Post redemption line items automatically
Filter by agency and rate plan
Notify ops and finance teams