Hospitality support: create tickets for failed payments

Support agents miss failed membership invoices, leaving guests suspended and risking churn. Open tickets for failed or past-due invoices so agents recover payment info and restore access.

Overview

Missed billing contact leaves guests suspended and risks cancellations. Convert failed or past-due invoices into actionable support tickets so agents recover payment details and restore member access, reducing manual follow-ups and protecting bookings.

Notable Features

Create tickets for failed invoices
Assign tickets to support agents
Attach invoice link and details