Hospitality owners: light up desk for front-desk messages

Small hotel owners miss guest needs when front-desk messages get buried, risking poor reviews. This workflow lights your desk indicator for each message so staff notice and respond instantly.

Overview

Missed front-desk messages erode guest experience and harm reviews for small hospitality businesses. This workflow routes every guest-facing chat to a visible desk light and logs alerts, ensuring on-site staff notice needs immediately. Owners report faster response times and fewer missed in-person requests.

Notable Features

Illuminate desk lights on messages
Filter low-priority chats before alerting
Log alerts to a simple audit trail