Hospitality ops lead: keep guest no-show counters updated

Operations lead sees call activities go untracked, hiding no-show and cancellation trends that threaten guest satisfaction. This increments contact counters so outreach is prioritized.

Overview

Missed no-shows and last-minute cancellations hide engagement trends and put guest satisfaction at risk. Keep contact engagement counters current when call activities are logged, turning hidden signals into prioritized outreach so ops and marketing respond faster and avoid missed follow-ups.

Notable Features

Increment no-show counter per call
Update cancellation and reschedule counts
Trigger prioritized outreach alerts