Hospitality engineering: Alert operations to first upcoming check-ins

Operations coordinators miss first check-ins in reports, creating last-minute staffing and cleaning gaps that damage guest experience. It notifies regional ops of first reservations within three days.

Overview

Missed first-time check-ins cause last-minute staffing and cleaning chaos that hurts guest satisfaction. This workflow routes properties with first upcoming reservations within three days to regional ops and property teams, converting reactive scrambling into planned handoffs. Operations teams report fewer last-minute escalations and smoother check-in experiences.

Notable Features

Flag properties with first reservations
Notify regional ops and property teams
Append prep checklist to notifications