Help marketing ops surface concierge NPS feedback instantly

Marketing ops miss concierge NPS buried in dashboards, letting feedback go untriaged and issues escalate. It posts each NPS into the concierge channel so leads can triage before escalation.

Overview

Unseen concierge NPS replies let experience issues escalate and undermine customer sentiment. This workflow funnels every NPS into your support channel so support and experience leads triage responses, eliminating missed follow-ups and keeping feedback visible.

Notable Features

Post NPS replies to channel
Flag low-score responses for review
Include email and submission details