Help IT notify operations managers when KPI reports update
Help IT notify operations managers when KPI reports update
Operations managers miss location KPI updates when published reports go unread, causing delayed fixes and missed performance issues. IT delivers alerts to location managers so action starts faster.
Overview
Operations managers often miss published KPI updates, leaving performance issues unaddressed. This workflow lets IT route report publishes directly to each location manager and log every alert, removing manual checks so issues are flagged and actioned with response times dropping dramatically.
Notable Features
- Route reports to location managers
- Flag KPI changes and exceptions
- Log alerts to an audit channel