Help IT capture Google reviews into the central review database
Help IT capture Google reviews into the central review database
IT admins miss Google reviews buried in dashboards, causing managers to miss critical feedback. It creates a central review record and notifies ops and store managers so follow-up is assigned.
Overview
Online reviews often get lost in dashboards, leaving store managers without ownership and exposing the brand to reputational gaps. This workflow captures every Google review into a single review database and routes alerts to ops and store managers, delivering zero missed follow-ups and clear ownership across locations.
Notable Features
- Create centralized review records
- Notify ops and store managers
- Tag reviews by rating and source