Help data scientists deliver collection links to customers

Support agents miss sharing new collections, leaving customers without access at consultations. This workflow delivers the collection link on creation so support can share it quickly and avoid manual outreach.

Overview

Support agents risk customers arriving at consultations without access when collection links aren't shared, creating extra tickets and frustration. This workflow delivers collection links as they're created, eliminating manual follow-up and keeping support focused on resolution.

Notable Features

Deliver collection link on creation
Lookup customer by email automatically
Notify assigned support agent