Healthcare clinics: stop emailing ineligible patients

Campaign managers see patient contacts flagged Inactive or Deceased, risking noncompliant outreach. Unsubscribe those contacts from marketing lists so campaigns stay compliant and outreach is appropriate.

Overview

Marketing outreach to ineligible patients creates compliance risk and erodes trust. This workflow unsubscribes contacts marked Inactive or Deceased and logs each removal, so campaign managers avoid inappropriate messages and compliance gaps are minimized.

Notable Features

Remove flagged patients from lists
Notify campaign managers of removals
Archive unsubscribed contacts for audit