Healthcare clinics: notify patients when treatment plan finalizes

Support agents miss telling patients when treatment cards finalize, causing confusion about next steps and shipment expectations. SMS alerts deliver treatment summaries and booking links so patients have clear next steps.

Overview

Missed patient notifications create confusion around shipments and appointments, risking poor patient experience. This workflow turns finalized treatment cards into immediate SMS treatment summaries with booking links, ensuring patients receive clear next steps while support stops manual outreach.

Notable Features

Send SMS on treatment finalization
Include booking links and details
Log notification to patient record