Healthcare clinics capture post-treatment patient feedback and prioritize negatives

Patient experience coordinators lose post-treatment feedback, creating unresolved issues and risking patient outcomes. Send surveys shortly after treatments and flag negatives for priority follow-up.

Overview

Uncaptured patient feedback turns into unresolved issues and clinical risk for clinics. This workflow delivers surveys shortly after appointments and converts negative replies into prioritized tickets, dramatically reducing missed follow-ups and ensuring concerns are addressed before escalation.

Notable Features

Send surveys shortly after treatments
Flag negative responses for follow-up
Create follow-up tickets for negatives