Health clinics: notify patients and staff when appointments cancel
Health clinics: notify patients and staff when appointments cancel
Front-desk staff miss appointment cancellations in crowded inboxes, causing patient confusion and unfilled slots. SMS alerts notify patients and admin, so freed slots are reassigned quickly.
Overview
Missed cancellation notices create patient confusion and squander appointment capacity for small clinics. This workflow sends SMS to patients and alerts clinic admin so freed slots are reassigned quickly, reducing scheduling chaos and keeping care access steady.
Notable Features
- Send SMS cancellation notices
- Update appointment status in calendar
- Flag freed slots for reassignment