Head of product confirms incoming survey launches instantly

Support agents miss launch files in full inboxes, causing cohort starts to slip. Auto-replies confirm receipt and log an auditable trail so clients know next steps and launches are queued.

Overview

Missed survey launch files disrupt cohort schedules and frustrate clients. This workflow confirms receipt and logs every launch file so support and product can coordinate handoffs with confidence and response times drop dramatically. Put an auditable trail in place to protect cohort timing and client experience.

Notable Features

Acknowledge survey launch receipts instantly
Create auditable launch records automatically
Notify support and product leads