Head of marketing for industrial automation: capture live-chat leads
Head of marketing for industrial automation: capture live-chat leads
Head of marketing in industrial automation sees live-chat technical leads slip past support and nurture. Capture and enrich chat contacts into a central list so marketing and support follow up.
Overview
Live-chat technical leads that slip between support and marketing cool into missed opportunities. This workflow captures and enriches chat contacts into your central list so teams follow up with context. Teams report faster response times and zero missed follow-ups.
Notable Features
- Capture chat contacts automatically
- Enrich records with support context
- Route leads to nurture workflows