Head of chatbot development: Validate CURP and RFC in chat replies

Support agents and chatbot developers receive chat replies with raw CURP or RFC, risking unverified applicants. It validates those IDs in chat and queues invalid replies for HR review before onboarding.

Overview

Unvalidated CURP and RFC let unverified applicants slip through and expose HR to compliance gaps. This flow validates IDs in-chat and routes invalid replies into a verification queue so HR blocks unverified applicants before onboarding. Teams report faster verification handoffs and clearer audit trails.

Notable Features

Validate CURP and RFC fields
Route invalid replies to verification queue
Notify HR on verification failures