Give customer support ops instant access to bookings

Customer support ops lose visibility when bookings never reach backend, causing missed follow-ups and unhappy customers. This flow logs contacts and reservations so agents can act quickly.

Overview

When bookings don't land in the backend, support agents lose crucial context and follow-ups slip. This workflow guarantees each booking creates a customer and reservation record so agents see booking details immediately and resolve issues faster. Teams report faster response times and fewer missed follow-ups.

Notable Features

Create customer records on booking
Add reservation details to tickets
Notify agents of new bookings