Game studio support: capture completed messages to sheet

Support agents at game studios miss check-marked chat messages, leaving resolved player issues untraceable. Log message details, resolver, timestamp, and sheet link for auditing.

Overview

Unrecorded check-marked messages make player support outcomes untraceable and complicate postmortems for game studios. Capture every resolved chat message into a centralized audit sheet so managers can verify resolutions, pull details for postmortems, and eliminate audit gaps.

Notable Features

Log resolved messages with metadata
Identify resolver from reaction
Create audit-ready central sheet entries