Fulfillment staff: stop stalled orders after label failure

Fulfillment coordinators miss first-attempt failures, causing jobs to stall and orders to miss fulfillment windows. Alerts include job and order numbers so staff create labels and resume processing.

Overview

Unflagged first-attempt failures cause fulfillment jobs to stall and fulfillment windows to slip. This workflow routes job and order numbers to the right staff and marks the source record, eliminating manual chase so orders restart and manual handoffs drop.

Notable Features

Send alerts with job and order numbers
Prompt fulfillment staff to create labels
Update record to indicate label created