Fulfillment manager: flag first-time cysteamine orders

Fulfillment managers miss first-time cysteamine orders, creating compliance risk and packing errors. Send internal alerts with customer card so special handling happens before shipment.

Overview

Missed first-time cysteamine orders create compliance risk and packing mistakes for fulfillment. This workflow flags those orders, delivers a complete customer card to the fulfillment manager, and ensures special handling occurs before shipment. The result is fewer missed cards and a clearer audit trail for regulated SKUs.

Notable Features

Detect cysteamine in order items
Alert fulfillment manager with details
Attach customer card to alert