Fraud operations: forward suspicious transaction alerts to investigators instantly
Fraud operations: forward suspicious transaction alerts to investigators instantly
Fraud ops miss transaction messages in busy channels causing triage delays. Routing alerts to the fraud response channel gives investigators visibility so cases are triaged quickly.
Overview
Missed fraud alerts let suspicious transactions escalate and enlarge investigations. This workflow routes flagged messages into the fraud response channel and pages investigators, delivering immediate visibility so cases are triaged faster and no alerts are missed.
Notable Features
- Forward flagged messages to channel
- Filter alerts by keywords or severity
- Send investigators original message link