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Forward specific inbound SMS to team messaging group

Forward specific inbound SMS to team messaging group

Your inbound SMS to configured numbers stays in the phone system and leaves on-call staff without context. Your triage team gets full context for response within minutes.

Forward specific inbound SMS to team messaging group

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Overview

When inbound SMS sit only in the phone system, on-call staff lack context and response times suffer. Forwarding those messages into a shared messaging group gives triage teams full message context so they can act within minutes.

Forward specific inbound SMS to team messaging group