Forward pause requests to external workflow for processing

You get raw pause requests with inconsistent JSON, forcing manual parsing and delaying order holds. The flow forwards validated payloads so holds trigger reliably within minutes.

Overview

Pause requests that arrive as unstructured webhooks create friction and manual work for sales ops and order-to-cash teams. This flow validates and forwards requests into your orchestration engine so holds are applied reliably and manually triggered handoffs are removed within minutes.