Forward OTP messages to support inbox for triage
Forward OTP messages to support inbox for triage
Your OTP emails from system senders land in the wrong inbox and delay customer verification. Route them to your support inbox so agents can process authentication immediately.
Workflow preview:
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Overview
When system OTPs land in a general inbox, verification stalls and customers wait. This workflow forwards those messages into your support inbox and flags them so agents see and resolve authentication requests within minutes.