For travel associations: ensure members receive replacement digital membership cards

Support agents at travel associations get repeated card re-issue requests, leaving members without wallet access. It delivers replacement digital cards and wallet links, so members regain access promptly.

Overview

Members can be left stranded without wallet access during travel when replacement cards lag, driving avoidable support volume. This workflow gets replacement digital cards and wallet links delivered immediately, removing manual steps and keeping member access intact so support can focus on higher-value requests.

Notable Features

Deliver replacement cards by email
Include wallet add link in emails
Route submissions to support inbox