For transport support: prevent missed opacity test expirations

Support agents miss updated compliance rows, leaving client contacts unaware and risking fines. Automated alerts reach client contacts before tests lapse, so ops can schedule and avoid compliance gaps.

Overview

Missed opacity test expirations expose transport firms to regulatory fines and service disruption. This workflow turns updated compliance rows into advance email/SMS alerts to client contacts and ops, eliminating missed follow-ups and keeping inspections scheduled. Customer support ops gain clearer audit trails and faster handoffs, reducing compliance gaps.

Notable Features

Send advance expiry alerts
Create staged follow-up reminders
Log notifications to audit trail