For tour operators: send day-trip tickets when purchased

Support agents miss sending tickets for day-trip orders, creating guest confusion. Auto confirmation emails with attached tickets ensure guests have documents and free agents to finish bookings.

Overview

Missed ticket emails frustrate guests and create follow-ups that stall bookings for tour operators. This workflow delivers entry tickets and visit materials automatically after purchase, eliminating missed confirmations and letting agents focus on exceptions. Customers report faster handoffs and far fewer missed follow-ups.

Notable Features

Attach PDF tickets to confirmation emails
Send visit materials and instructions
Flag problematic orders for manual review