For support ops: forward staff availability to booking coordinators
For support ops: forward staff availability to booking coordinators
Support ops miss availability posts from certain teammates, leaving bookings unstaffed. This forwards those posts into the booking ops channel so coordinators act quickly to staff reservations.
Overview
Booking coordinators can miss staffing signals and leave reservations unstaffed, which creates last-minute chaos for a small support ops team. Routing availability notes from selected teammates into the booking ops channel eliminates missed staffing information so coordinators see updates quickly and keep reservations staffed.
Notable Features
- Forward select teammates' availability posts
- Notify booking coordinators in channel
- Filter posts by designated users