For software product teams: Capture bug events in analytics

Product managers miss customer-reported bugs in tickets, creating release blind spots. Send every new issue as an analytics event so product managers prioritize based on volume.

Overview

Product managers lose release visibility when customer bugs aren't captured in analytics, increasing the risk of regressions. This workflow routes every new support issue into your analytics pipeline so product teams get a clear view of bug volume and prioritize proactively.

Notable Features

Capture every new issue event
Map ticket fields to properties
Enrich events with reporter and priority