For SOC analysts: Route labeled scan emails to tickets
For SOC analysts: Route labeled scan emails to tickets
Support agents miss critical alerts when labeled security scan emails arrive, delaying investigations. It creates priority tickets to monitoring inboxes so analysts begin investigations promptly.
Overview
Missed security scan alerts lengthen incident lifecycles and fragment investigation ownership. Turn labeled scan emails into priority tickets routed to monitoring inboxes so SOC analysts start investigations promptly and maintain a clear audit trail.
Notable Features
- Create prioritized incident tickets
- Route alerts to monitoring inboxes
- Assign ownership and set priority