For sales ops: prevent SMS outreach to opted-out contacts
For sales ops: prevent SMS outreach to opted-out contacts
Sales ops miss opt-outs when clients text STOP, risking repeated outreach and compliance gaps. Flag contacts as opted-out in your CRM so sales reps and compliance stop outreach and records stay accurate.
Overview
Sales ops risk compliance exposure and duplicate outreach when opt-outs aren't recorded. This workflow flips the CRM opt-out flag the moment someone texts STOP and notifies sales and compliance, eliminating repeated outreach and keeping suppression records audit-ready.
Notable Features
- Mark CRM contacts as opted-out
- Notify sales reps and compliance
- Append suppression reason to record