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For restaurant ops: mark bookings done when feedback arrives

For restaurant ops: mark bookings done when feedback arrives

Customer support ops miss closing bookings when feedback is left in forms, causing reconciliation errors. Update bookings to DONE upon feedback so records stay accurate for reporting.

For restaurant ops: mark bookings done when feedback arrives

Overview

Open bookings that never get closed after feedback create reconciliation headaches and unreliable completion reports for restaurant ops. This flow turns each feedback submission into a DONE booking record, eliminating manual updates and keeping completion data accurate for reporting and audits. Operations leaders gain clearer reconciliation and fewer reporting mismatches.

Notable Features

  • Update booking status to DONE
  • Create centralized feedback record
  • Notify ops about status changes

For restaurant ops: mark bookings done when feedback arrives