For reservation teams: Turn seating requests into cases
For reservation teams: Turn seating requests into cases
Reservation staff miss seating requests from forms, causing double bookings and frustrated guests. Convert each form into a support case so reservation teams act before service, keeping seating accurate.
Overview
Missed seating requests cost covers and guest satisfaction. This workflow converts form submissions into standardized support cases so reservation teams act before service windows, reducing missed seating and improving floor accuracy.
Notable Features
- Create support cases from submissions
- Attach guest contact and preferences
- Notify reservation staff via preferred channel