For recruiting application managers: create tickets from website inquiries

Support and recruiting coordinators miss website inquiries, leaving candidate requests unassigned. This turns every submission into an internal ticket tied to the contact so follow-up gets assigned.

Overview

Unassigned web inquiries create candidate friction and hidden work for recruiters. This workflow guarantees every inquiry becomes a ticket linked to a contact, eliminating missed follow-ups and creating a clear queue for coordinators. The result is faster handoffs, consistent assignments, and cleaner audit trails for recruiting and support.

Notable Features

Create internal tickets from submissions
Link tickets to contact records
Notify coordinators of new tickets