For recovery ops: prompt techs for dolly photos

Recovery operations directors lose VINs and vehicle notes in busy repossession channels, leaving cases missing dolly photos and condition details. Reminders prompt techs to attach photos and reports.

Overview

Missing dolly photos and condition reports create rework and slow case processing for recovery operations. This workflow inserts a clear reminder into the repossession channel so recovery techs attach photos and condition reports, reducing missed documentation and improving handoffs.

Notable Features

Post reminder in repossession channel
Detect VINs and vehicle mentions
Require dolly photo and condition report