For recovery ops directors: flag vehicle IDs for photos

Recovery ops directors miss vehicle IDs in messages, causing wrong condition reports. Alerts push ID mentions to recovery staff to request dolly photos, ensuring correct condition reports for each case.

Overview

Mismatched condition reports force recovery teams into costly rework and slow handoffs. This workflow flags vehicle IDs in ops channels and routes prompts to recovery staff so dolly photos are requested and condition reports align with each case. The result is fewer missed photo requests and smoother recovery handoffs.

Notable Features

Flag messages containing vehicle IDs
Notify recovery staff on detection
Prompt dolly photo and report checks