For patient support: Send setup emails after test pass
For patient support: Send setup emails after test pass
Support staff miss passed-test notices, causing treatment delays and lower patient engagement. This flow sends patient setup emails when Carnitine tests pass, so onboarding proceeds without manual steps.
Overview
Missed passed-test notifications delay treatment starts and frustrate patients. This workflow sends patient-specific setup emails when Carnitine tests pass, eliminating manual handoffs so onboarding moves forward and support staff report fewer missed follow-ups.
Notable Features
- Send patient setup emails
- Update patient record in CRM
- Notify onboarding staff instantly