For marketing owners: remove agency tags on cancellation

Marketing business owners see agency members remain tagged after cancellation, causing mis-targeted campaigns and damaged sender reputation. Automatically remove the tag so lists stay accurate.

Overview

Lingering agency tags cause mis-targeted campaigns and risk sender reputation when memberships end. This workflow removes the 'agency' tag at cancellation, keeping audience segments accurate and preventing inappropriate sends to former members. Marketing owners gain cleaner lists and fewer mis-targeted sends.

Notable Features

Remove agency tag on cancellation
Verify membership status before removing tag
Prevent agency-only campaigns to ex-members