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For marketing ops: send initial SMS and five-day reminder

For marketing ops: send initial SMS and five-day reminder

Customer support ops miss campaign contacts when promo SMS fail to send, causing lost redemptions and bookings. An initial SMS plus a five-day reminder ensures contacts receive offers that drive bookings.

For marketing ops: send initial SMS and five-day reminder

Overview

Customer support ops lose redemptions and bookings when promotional SMS aren't sent. This workflow keeps offers in front of campaign contacts with an initial text and a five-day reminder, ensuring no outreach gaps and faster handoffs to booking. Built with common marketing and SMS tools, it removes manual follow-ups so every eligible contact gets both messages.

Notable Features

  • Send initial promotional SMS
  • Schedule five-day reminder message
  • Filter contacts with phone numbers

For marketing ops: send initial SMS and five-day reminder