For marketing ops: keep learners enrolled after course cancellations

Marketing ops lose learners when cancellation events remove course access, disrupting nurture. It re-enrolls customers into the correct course so marketing preserves access and restarts engagement.

For marketing ops: keep learners enrolled after course cancellations

Overview

Marketing ops risk losing engaged learners when cancellations revoke course access and interrupt nurture flows. This workflow re-enrolls affected customers into the correct learning product and flags contacts for continued outreach, preventing enrollment gaps and restoring engagement. Expect fewer manual re-enrollments and faster recovery of access.

Notable Features

  • Detect cancellation events automatically
  • Map cancelled product to course
  • Re-enroll customers without manual steps

For marketing ops: keep learners enrolled after course cancellations