For marketing ops: keep learners enrolled after course cancellations
For marketing ops: keep learners enrolled after course cancellations
Marketing ops lose learners when cancellation events remove course access, disrupting nurture. It re-enrolls customers into the correct course so marketing preserves access and restarts engagement.
Overview
Marketing ops risk losing engaged learners when cancellations revoke course access and interrupt nurture flows. This workflow re-enrolls affected customers into the correct learning product and flags contacts for continued outreach, preventing enrollment gaps and restoring engagement. Expect fewer manual re-enrollments and faster recovery of access.
Notable Features
- Detect cancellation events automatically
- Map cancelled product to course
- Re-enroll customers without manual steps