For marketing agencies: send shipment updates to clients instantly
For marketing agencies: send shipment updates to clients instantly
Marketing support agents miss carrier shipment notices, causing client confusion and extra inbound inquiries. Automated alerts send tracking emails and SMS on carrier notices, so clients get shipment details quickly.
Overview
Missed shipment notifications erode client trust and create avoidable support work for agency owners. This workflow turns carrier notices into ready-to-send tracking emails and SMS, protecting client relationships and reducing inbound shipment inquiries so support response times improve and manual lookups disappear.
Notable Features
- Send tracking emails and SMS
- Extract tracking numbers from notifications
- Create support tickets for missing info