For legal firms: Enroll clients into review invites after support

Operations managers at law firms lose review chances when support tickets sit unseen and hurt referrals. So marketing can solicit client reviews within minutes.

Overview

Law firms risk losing referrals when review opportunities slip after client support interactions. This workflow captures tickets from the Google Review Invites view and enrolls requesters into review campaigns so marketing can solicit client reviews within minutes. The result: fewer missed outreach opportunities and cleaner campaign lists for higher-quality review outreach.

Notable Features

Record engagement events from support
Enroll requesters into review campaigns
Notify marketing of new enrollments