For IT teams: Forward phone and SMS events reliably

IT engineers miss phone and SMS messages, causing processing gaps and logging blind spots. Deliver these events to downstream endpoints so ops and support can start processing.

Overview

Missed phone and SMS events create blind spots that delay incident response and corrupt logs. This workflow delivers incoming phone and SMS events to downstream systems, closing processing gaps so ops and support begin handling messages immediately.

Notable Features

Deliver incoming calls and texts
Route events to downstream endpoints
Alert IT on delivery failures