For IT: notify sales and accounts receivable about quote requests

IT admins miss repair-quote flags, leaving sales and accounts receivable without pricing and delaying billing. Alerts push ticket details to sales and AR so quotes get prepared and billing can follow.

Overview

Missed repair-quote flags cause sales to wait on pricing and leave invoices incomplete, creating revenue friction. Routing flagged trouble tickets straight to sales and accounts receivable ensures quotes are actioned quickly, eliminates missed follow-ups, and keeps billing moving without manual chasing.

Notable Features

Send ticket details to sales
Notify accounts receivable with context
Create a quote-ready summary