For IT: Notify customer experience on new sample reviews

IT teams miss new sample-review records, causing CX reviewers to miss images and delay follow-ups. Alerts deliver completion details to CX so reviewers inspect images and trigger next steps.

Overview

Missed sample-review notices create review delays and risk missed follow-ups that hurt customer experience and SLA compliance. This workflow keeps CX reviewers and stakeholders seeing completion details and images immediately, closing review gaps so next actions start without manual chasing.

Notable Features

Send CX completion notifications
Attach review images to alerts
Create visible audit trail entries