For IT: Notify clients when project photos update
For IT: Notify clients when project photos update
IT admins let new project photos go unnoticed, causing managers and clients to miss progress. Notify clients and project leads on each upload so latest images appear in the portal within minutes.
Overview
Unseen project photos cause client confusion and unnecessary escalations. This workflow ensures every new photo triggers client and project lead notifications and a logged support update, reducing missed progress confirmations and lightening support load. IT keeps a clear audit trail while support and PMs get timely visibility.
Notable Features
- Alert clients and project leads
- Attach latest photos to messages
- Log updates to project records