For IT: mark Services SOW requests ready for communication

IT staff miss new Services SOW submissions, causing delivery handoffs to be delayed. Requests are flagged ready for team communication so IT and delivery can begin triage within minutes.

Overview

Missed Services SOW submissions create delivery delays and frustrated engineers. This workflow flags every new SOW as ready for communication and routes it to IT and delivery channels, removing manual status checks. Teams report faster response times and near-zero missed follow-ups.

Notable Features

Flag new SOWs for notification
Set ready for communication status
Notify IT and delivery channels