For IT managers: fix reply-to routing for clinics

IT managers in alternative medicine clinics see patient replies misrouted when reply-to headers differ, causing missed consults. Standardize reply-to name and email so replies land in the right inbox.

Overview

Patient communications get lost when reply-to addresses aren't consistent, risking missed consults and frustrated clients. Standardizing reply-to name and email across your messaging stack eliminates misrouted replies and ensures staff receive and act on patient messages promptly.

Notable Features

Normalize reply-to name and email
Route replies to correct inbox
Alert IT when conflicts occur