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For IT: keep subscriber tags accurate after offboarding

For IT: keep subscriber tags accurate after offboarding

IT admins marking offboard records as Complete can leave program tags, sending alumni off-target emails. This flow removes active tags and applies an alumni tag so marketing keeps accurate lists.

For IT: keep subscriber tags accurate after offboarding

Overview

Mis-tagged alumni result in off-target campaigns and unreliable lifecycle reporting. This workflow enforces tag hygiene when offboards hit Complete, removing program tags and applying an alumni tag so marketing can trust audience lists and avoid mis-segmented sends.

Notable Features

  • Remove active program tags
  • Apply alumni lifecycle tag
  • Notify marketing of tag changes

For IT: keep subscriber tags accurate after offboarding